Frequently Asked Questions

  • At RAWR, we do things a bit differently. We make our chilli oil batches once a month to make sure you’re getting a fresh jar each and every time!

    We’ll publish our batch timings every month so you don’t miss out. Keep an eye on our socials and our website for the latest details! Our latest estimating shipping timeframes will be updated regularly.

    From there, it’s usually about 1 week for delivery, depending on how quick AusPost is that month!

  • We don’t want you to end up in hospital or with an upset tummy - that’s why we tell everyone exactly what is in RAWR: Canola Oil, Shallots, Soy Sauce, Garlic, Maple Syrup, Chilli Flakes, Spring Onion, Sesame Oil, Salt, Cinnamon and Star Anise

    RAWR is 100% vegan and free of any nasties and things that end in numbers - this includes no added preservatives, colours, flavours or MSG. Some will say this can’t be tasty or yummy, but we know those people are wrong.

  • Oh no! We’re on it ASAP - drop us a note on rawrchillioil@gmail.com or send us a message on Instagram and we’ll sort you out pronto!

  • We don’t think so, but we know not everyone needs a lot of heat to RAWR!

    If there’s a little bit too much RAWR in your order, or if you’re not 100% satisfied with it, we’ll refund your order!

  • It’s rare that once someone tries RAWR that the jar is still there at the end of the week.

    If you have more self control than we do (not hard), RAWR will last until the use by date on the jar when unopened. Once opened, we highly recommend you store it in the fridge or in a cool and dark place (like your tummy!) where it will last around 30 days.

  • WOO! I’m so glad you clicked this question - hit us up at rawrchillioil@gmail.com and we can hook you up in no time!

  • At RAWR, collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

    When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it. Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.

    When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

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  • We love to hear from anyone who loves to RAWR - drop us a note on rawrchillioil@gmail.com or send us a message on Instagram and we’ll be in touch ASAP!